On this day, the website of Business Correspondents Resource Council (BCRC), named WWW.BCRCINDIA.COM was released in presence of all the directors, CEO, and members.The vision, mission, and value statements were explained. BCRC will work as an independent think tank, to support BCs/CSPs and to innovate and collaborate with other institutions
A training program was arranged for CSPs of Himachal Pradesh on 28th August,21.The program was inaugurated by Shri Jitendra Srivastava,ex GM of NHPC and Administrative director of IIM,Sirmou,HP.In his inaugural address,he mentioned about various achievements the country have in Financial Inclusion space and how the BCs have spearheaded the cause,to reach to the poor people through CSPs and provided services during critical time.He thanked BC management for the excellent services provided by them during Covid Pandemic 19.
Dr Varuna Luthra,Director ,Internationa relations,KIIT,Bhubaneswar gave valedictory address.He thanked BCs and BCRC for organising such program free of cost for CSPs of Himachal Pradesh.
On 14th August,21,a training program was organized through webinar,for the officials of BCs,constituting mainly State Heads, District Heads and officials who have joined newly.
The program was inaugurated by Shri P Panigrahi,retd GM, of a public sector Bank and an expert on Financail Inclusion and BC operations.In his inaugural address,he explained in details about duties and responsibilities of BCs in the context of mobilization of deposit,remittance, compliance and risk mitigation issues and inspection and supervision of customer service points.His deliberation was practical,insightful and inspiring.
Mr H S Patra,editor of Entrepreneur Times and a noted journalist based at Delhi,gave the valedictory address and thanked BCRC for conducting of such program for BC fraternity at regular interval.He dwelt upon various issues which can be addressed in next level of financial inclusion.
On 31st July,21,a training program was conducted for officials of national BC, ZMPL (Zero Mass). They are the largest BC in the country. Their State Heads, District nodal officers, total no of 105 officials, participated in the program.
The program was inaugurated by ex ED of RBI, Mrs. Surekha Marandi,who is one of the noted experts in the country on FI and BC operations. During her address she spoke at length on FI policy , RBI guidelines on BCs , operation areas,activities and various products in BC channel.In the last decade,BCs have proved themselves and done excellent job to reach to the vulnerableÂ and low income group of people by providing various facilities in rural,difficult and other inaccessible areas where thereÂ are no bank branches.She requested BCs to give importanceÂ on registration, certificationÂ and capacity building of their Officials and CSPs .She lauded the effort of BCRC for providingÂ training to 839 officials throughout the country.
Dr Naveen Kumar,Associate Professor,NIBM,Pune gave his valedictory address.He mentioned that capacity building of BC officials,CSPs and financial literacy of FI customers is important to drive various digital initiatives and social security schemes to cover poor and low-income groups.He thanked the BCs and CSPs as they have done an excellent job during the Covid Pandemic to reach to the people and render services.He conveyed his thanks to BCRC for conducting such a program on regular basis.
On 22nd July,21,a special trainingÂ session was conducted for promoter,directors, CEOs of BCs on stress managementÂ and how to remain happy and cool during this difficult times.The topic was "Emotional and Mental WellbeingÂ in presentÂ scenario.
The session was handled by Rajyogini Dr B K Sunita didi,PhD,Senior Rajyog Teacher,Brahmakumaris HQ,Abu Road,Rajasthan.With her eloquenceÂ and knowledge, she dwelt uponÂ various facets of life and guided how to remain cool and happy ,maintain emotional wellbeing during this difficult time amidst all disturbances and sufferings. Her teachings touched the participantsÂ and inspired them to have emotional and mental wellbeing of self,family and society.
The program generated a lot of positiveness and goodness amongst the participants .All participantsÂ thanked BCRC for conductingÂ such a live program.
On 17th July,21,a special training program was organized for CSPs of Jammu and Kashmir,Ladakh through webinar.Total 75 CSPs participated in the program.
The program was inaugurated by Mr Himansu k Patra,a noted journalist and editor of "Entrepreneur Times",based at NewDelhi.He noted his satisfaction for the special program conducted for CSPs in difficult centres at J n K and Ladakh by BCRC.He requested CSPs to take advantageÂ of the training and extend their servicesÂ dedicatedly to vulnerableÂ and low incomeÂ group of people.He thanked CSPsÂ as they have rendered their services uninterruptedly during Covid Pandemic .They provided services at the risk of their life for which all credit should go to them,he reiterated.
Mr Ravinder Singh,ex Director,Govt of J and K gave valedictory address.He was very happy to participateÂ in the programÂ and address the participants who are working and providing services in difficult Centres. He advised that any supportÂ required by BCRC to reach J and K people or CSPs,he can extend help to arrange such a type program.He lauded the efforts of BCRC.
As there was an overwhelming response and excellent feedback from CSPs, another training program was conducted for CSPs of Tripura on 3rd July, 21.Total 55 CSPs from different districts of Tripura connected through the Webinar.
Mr. Nixon Joseph, ex-director, SBI Foundation inauguratedÂ the program and expressed his happiness as CSPs are being trained by any organization free of cost.Since he started his career from NE Region,he,with his in depth knowledgeÂ of the region ,guided CSPs to reach to theÂ poor people with kindness ,empathy and explain them various liability products and social security schemes and render personalisedÂ services .He mentioned that with Â training inputs ,CSPs can come closer and get updatedÂ on various products and services so that their income may go up.
Dr S .Panda,IAS,ex Secretary,Govt of India gave valedictionÂ and thanked BCRC for conducting such program for CSPs of Tripura.
Dr Panda mentioned that he was ChiefÂ Secretary of Tripura few years back and instrumental toÂ spread Financial Inclusion Schemes in the State.As he knows about the topography and economic condition of the people in the State,he requested CSPs to reach to people and guide them to have more savings in Bank deposit SchemesÂ and also help them to avail small loan Â for their welfare.Further,he conveyed his thanks to BCRC management to train CSPsÂ on various areas of BC Operation,strategyÂ for sustainability and compliance areas etc.Certificates were sent to the CSPs who participatedÂ in the program.
On 12th June,21, a training program was conducted for CSPs of Arunachal Pradesh, Manipur, Meghalaya, Mizoram, and Nagaland. This was the first program specially conducted for CSPs of NE States in order to reach them and guide them about the operation, various products, strategies, and compliance requirements in the BC channel.56 CSPs participated with a lot of enthusiasm and interest.
Mr. Ramesh, Director, North Eastern Institute of Bank Management inaugurated the program and expressed his happiness for the efforts of BCRC to reach to NE Region for imparting training to CSPs.
He guided the officials to take up the Social SecurityÂ Schemes through their channel and other digital products for the welfare of FI customers and low-income groups. Dr. Naveen Kumar, Associate Professor, NIBM, Pune gave valediction and advised CSPs to provide various financial services dedicated to the people in uncovered and difficult centers. He also requested that similar programs may be conducted for CSPs of difficult regions as they do not have access to training etc. Certificates were sent to the CSPs who participated in the program.
The training program was conducted on 9th June,21 through a webinar for the officials of SAVE, a leading National BC. Total 115 officials participated in the program.
The program was inaugurated by Shri D . Mohanty, ExÂ CGM of SBI. The valedictory address was given by Mrs. Rachna Dixit, Ex Regional Director, RBI. She lauded the efforts of BCs who are providing financial services at difficult centers.
During the last decade, a lot of activities having a direct bearing on the upliftment of vulnerable and low-income groups of people have been undertaken in the country in the Financial Inclusion space which has been spearheaded by BCs/ CSPs.She thanked BCRC for conducting such a program for the benefit of BC officials.
Training program was conducted on 31st May,21, for officials of one leading BC, P2P, and other Circle BCs.Total 60 officials participated in the program. Mr. H N Visweswar, retd GM, syndicate bank and Advisor, IBA inaugurated the program. He thanked BC officials for putting their best efforts to reach the rural community and provide financial services at a less cost.
During the Pandemic Covid, BCs are providing uninterrupted services at the cost of their life, he mentioned. He thanked BCRC for taking the initiative and arranging such a program. Mr. H S Patra, senior Journalist, New Delhi gave his valedictory address and advised participants to be more sensible and kind to the FI customers and educate them on financial literacy.
He expressed happiness that BCRC, despite a lot of problems during the current phase is training BC officials for the last 4months. Officials have close participation in the program. Some of them offered a good suggestion
Under capacity building, a training program was organized on 14 May 2021,for BC officials of Drishtee ,a leading national BC.They are dedicated and focussed to work in undeveloped areas,for welfare of vulnerable class of society.Their main operations are in North Eastern States and they work on skill development,help for income generation model specially for women.Total 134 officials participated in the program.
It was inaugurated by Dr K Naveen Kumar,senior faculty ,at NIBM,Pune.He expressed his happiness and thanked BCRC for conducting such program.He highlighted performance of BC channel in the country and mentioned that BCs have totally changed the financial landscape in the country,reaching to the marginalized section of people and extending financial services.He thanked BC offocials who have played a pivotal role during the Covid Pandemic ,to provide services at cost of their life.
Valedictory address was given by Dr B Chauhan,retd Director,Govt of India.He also expressed his happiness for development of BC channel and contribution made by them in deepening of FI activities ,including Social Security schemes in the country during last eight years.
The program evoked good responce and was appreciated by the participants.
On 12th April,21,4th training program for National BC AISECT and others was conducted through Webinar from 2 30pm to 6 45 pm.Total 94 officials joined the program.The program was inaugurated by leading journalist and editor of" Entrepreneur Times",based at NewDelhi, Mr H S Patra,who in his inaugural speech lauded the efforts of BCs ,in transforming rural india as far as reaching to the community and providing various financial services and enrolling them under Social Security Schemes are concerned.
The BC model has matured enough and it is high time for the stakeholders to plan and implement next level of Financial Inclusion in the country ,he mentioned.In his speech ,he dwelt upon the role played by BCRC and desired that BCRC should come forward and take the lead to identify various areas for deepening of FI activities and welfare of BCs /CSPs.Mr Praveen Kumar ,Chairman of A P Grameena Vikas Bank gave his valedictory address and thanked the BCs for their untiring efforts and work carried out during the Covid Pandemic times.
As a low cost model,they have supported the Banks and contributed immensely in account opening , mobilizing deposit and covering the FI customers under social security schemes,he mentioned.Mr Anurag Gupta,CEO ,AISECT,Bhopal offered vote of thanks.
On 1st April,21 ,under Capacity Building of BC Officials,a training program was conducted for BC Officials ( mostly State heads and district nodal officers) of national BC,Vedavaag and some other BCs. Total 87officials joined in the program.Program was inaugurated by Dr S Subbaih,Vice Principal ,CAB,Pune( GM,RBI) and valedictory address given Mr Jayant Keskar,professor at NIBM,Pune.
Mr Subbaih ,gave an insightful speech ,covering the role played by BCs in transforming rural India under FI space,mainly in driving financial literacy,digital transactions,pushing thrift habits and creating a model to meet the financial needs of vulnerable segment of society.
Mr Keskar ,in his valedictory address mentioned that BCRC is the first institution in the country formed to impart training to FI/ BC officials and he admired the efforts and work of BCRC.He emphasized that 4 Ps,that is People,Process,Product and Penetration will go a long way to drive BCs and reach the targeted segment of the population and enhance sustainability of BC model.
On 17th March,21 ,Â 4 hrsÂ training program wasÂ organized for BC officials ( mostly their HO officials and State Heads) ofÂ exclusively Â NICT and some other BC however,one or 2 senior officials of other BCs..The program was inaugurated by Mr S Dwivedi,CEO and Director of NationalÂ Centre of Financial Education,Mumbai( an autonomousÂ InstitutionÂ promoted by all financial regulators) and valedictory address given by Dr Manikraj, Associate Dean,NIBM,Pune
Total 64 officials participated.The programÂ evoked good response.WhileÂ lauding the efforts of BCRC Mr Dwivedi,CEO of NCFE ,Mumbai , hoped that BCRC will beÂ positioned as number oneÂ training Institute for FI and BC officialÂ in addition to taking the issues and problem faced by BCs with concernedÂ authorities .Mr Dwivedi ,whoÂ gave an eloquent speech on various FI initiatives and BC activities,and also policy matter,expected BCRCÂ to play as harbinger of BCs welfare.Dr Manik Raj also thanked BCRC to provide training free of cost.
On 28th February ,21,a one day training program through webinar was organized inviting officials of major Banks and Corporate BCs.There were a total 102 participants from 18 Corporate BCs,Union Bank of India,HDFC Bank. The Program was inaugurated by Mr B K Das,CEO,IIBF,Mumbai and valedictory address given by Dr Naveen Kumar,Senior Faculty of NIBM,Pune. The program evoked good response and drew valuable feedbacks from participants.
On 13th February,21 a strategy meet and brainstorming exercise of Directors/ Founding members of BCRC was held at New Delhi with support of Corporate BC ,Drishtee Foundation.The deliberation covered various activities undertaken ,issues and challenges and also way forward to increase the income/ mobilize funds etc for sustenance of BCRC and spreading its activities
In January, 21 issue of "Entrepreneur Times" ,an interview with Mr D Tripathy ,CEO,was published. Vision ,mission ,value statement ,issues ,challenges, way forward etc was spelt out in details .
On 23rd January,21,Mr D Tripathy,CEO and Mr Satyan Mishra,Director attended an online Roundtable meeting on "Building a Sustainable Agent Network for Financial Inclusion ,and offered various suggestions for sustainability of the Channel.They were invited by the Indicus Centre for Financial Inclusion, New Delhi to participate in the Program.
In collaboration with Odisha Corporate Foundation, Bhubaneswar, a webinar was organized on" Business Correspondents model-scope and potential in Odisha. From the panel discussion, it was observed that there is still huge scope to open banking points in rural, hilly and undeveloped districts of Odisha and drive various banking and social security schemes. Some of the youth will get engaged in setting up CSPs under BCs
Govt should come out to support the BCs/ CSPs or Bank Mitras to bear their initial expenses to set up the points as there is viability and sustainability issues for the BCs/ CSPs in the difficult Centres. As Banks engage the BCs as their service providers/agents, they are not willing to support the BCs in their initial expenses in selection, handholding, providing technical support, training etc. Since they suffered losses due to connectivity issue, long gestation period, low level of business, the unprivileged and poor people are deprived of required banking facilities and not covered under social security schemes. There is an urgent need, for the Govt to revisit the issues and help the BCs to tide over the difficulties.